AI-Powered Workforce Monitoring Tool Developed for Large-Scale, Global Operations Targets Rapidly Expanding Remote Customer Service Industry New Offering Pioneers Intelligent Time Management, Video Monitoring, and Performance Insights Across Borders SINGAPORE and MANILA, Philippines and SAN DIEGO, May 13, 2025 (GLOBE NEWSWIRE) -- Helport AI Limited (NASDAQ: HPAI) ("Helport AI” or the "Company”), an AI technology company serving enterprise clients with intelligent customer communication software and services, today announced the launch of Helport Remote, a new workforce monitoring and management tool designed to support the evolving needs of remote contact centers.
"By integrating behavioral data, time-sensitive scheduling, and low-bandwidth video into a single platform, we aim to redefine what it means to manage a global contact center workforce in the age of AI.” Built on Decades of Contact Center Expertise With deep roots in the contact center industry, Helport AI’s founding team brings decades of experience delivering enterprise technology solutions tailored for customer service and business process outsourcing (BPO) environments.
Engineered specifically for large-scale, multinational contact center operations, Helport Remote aims to empower management teams to achieve greater visibility, control, and efficiency in an increasingly decentralized workforce environment.
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